Privacy Policy
Effective Date: 1st September 2024
Your Privacy and MDS Media Co (ABN 71 589 390 706) (collectively and individually referred to as “MDS Media Co”, “we”, “us” or “our”).
WHO WE ARE AND HOW YOU CAN CONTACT US
Welcome to MDS Media, based in Victoria, Australia. We are dedicated to safeguarding your privacy and maintaining your rights while you interact with our website, [www.mdsmedia.com.au](http://www.mdsmedia.com.au) (“Site”), and our social media platforms. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and, where applicable, the EU General Data Protection Regulation (GDPR). This policy is part of our Website Terms & Conditions and does not cover information submitted on other websites, such as social media platforms like Instagram, Facebook, Pinterest, Twitter, or YouTube. These platforms have their own privacy policies.
For privacy-related inquiries, please contact us at: [hello@mdsmedia.com.au]
OUR ROLE IN YOUR PRIVACY
This Privacy Policy applies to you if you are a customer, subscriber, or visitor on our Site.
OUR RESPONSIBILITIES
As the service provider on this Site, we decide how and why your data is processed. We do not sell or rent your information to third parties. We aim to be transparent about the information we collect and how it is used.
YOUR RESPONSIBILITIES
Please ensure that you read this Privacy Policy along with our Website Terms & Conditions. If you provide us with data relating to another person, you confirm that you have their consent to share that data in accordance with this Privacy Policy.
HOW AND WHEN WE COLLECT DATA
We collect data from the moment you visit our Site. This may be provided directly by you through forms, account setup, or other interactions, or collected automatically. Other data collection instances include:
- Submitting an enquiry form
- Completing a questionnaire
- Subscribing to our newsletter
- Purchasing products or services
- Interacting with us on social media
- Participating in promotions or surveys
- Accepting cookies on our Site
- Voluntarily submitting data for any reason,
TYPES OF DATA WE MAY COLLECT
- Contact details (name, address, email)
- Financial information (e.g., payment details)
- Business-related information (if applicable)
- Details of products or services purchased
- Information about your interactions with our Site
- Technical data (IP address, browser type, time zone, etc.)
- Usage data (page views, clicks, etc.)
USE AND DISCLOSURE OF YOUR DATA
We use your data for specific purposes, including:
- Operating and improving our Site
- Providing products, information, and services
- Customer support
- Fraud detection and prevention
- Marketing, with your consent
- Conducting market research
- Monitoring compliance with our Terms & Conditions
We may share your data:
- As required by law
- With your consent
- Within our business with employees and trusted service providers
- With third parties necessary to provide our services, under confidentiality agreements
ANALYTICS AND TRACKING
We use tools like Google Analytics to monitor and improve our Site. These tools may track your browsing behaviour on our Site and across the web. You can manage your preferences and opt-out of certain data tracking features via your browser settings or relevant service provider settings.
CHOOSING NOT TO PROVIDE PERSONAL DATA
You have the option not to provide personal data, but this may limit your access to certain features or services on our Site
.
MARKETING
We will inform you before collecting data intended for marketing purposes and seek your consent if third parties are involved. You can opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
YOUR RIGHTS
You can contact us at any time to:
- Access the information we hold about you
- Correct inaccurate information
- Object to data profiling or automated decision-making
- Request data deletion ("right to be forgotten")
We will respond to such requests within 30 days, unless restricted by legal obligations.
COMPLAINTS
For complaints about data handling, please contact us at [hello@mdsmedia.com.au]. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.
DATA SECURITY
We take reasonable measures to protect your data, including secure storage and restricting access to personal information to those who need it. We use reputable third-party providers with appropriate security protocols.
DATA STORAGE AND RETENTION
We store data with service providers in Australia and ensure adequate protection if data is transferred outside Australia. Data is retained only as long as necessary for the purposes it was collected, after which it will be securely deleted or anonymised.
THIRD-PARTY ACCESS
We may share your data with third parties, including:
- Payment processors
- Analytics and social media platforms
- Legal and professional advisors
- Law enforcement agencies, if required
PAYMENT SECURITY
Payments are processed securely through third-party providers, with encrypted transactions and no visibility of complete credit card numbers by us or outside parties. We comply with PCI DSS standards for data security.
AGE OF CONSENT
By using our Site, you confirm that you are of the age of majority in your state or territory of residence.
COOKIES
Our Site uses cookies to enhance functionality and analyse traffic. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our Site.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Please check back regularly to ensure you are aware of the latest version.